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Privacy Policy

1. Information We Collect

Effective Date: 3/11/2026

At Gems by Nayla, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website.

When you visit or make a purchase from our website, we may collect the following types of information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment processors)

Automatic Information

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about purchases or inquiries

  • To send order confirmations and shipping updates

  • To improve our website and customer experience

  • To provide customer support

  • To send promotional emails or marketing offers (only if you opt in)

3. Payment Security

All payments made through our website are processed through secure third-party payment providers. We do not store your full credit card information on our servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We may share information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Legal authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Gems by Nayla Email: gemsbynayla@gmail.com Phone: 305 399 7179 Location: Miami, Florida

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